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What sets XStore apart?
Can I use XStore on multiple devices?
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Trust and security that you’d like to discuss?
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What sets XStore apart?
Can I use XStore on multiple devices?
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"Zenokit's templates saved me weeks of design work. The quality is outstanding and the variety is impressive. Highly recommended!"
Jane Gitahi Marketing Director "The Notion templates are game-changers for my productivity. Everything is so well-organized and professional."
James Mutuma Project Manager "As a small business owner, these social media packs have been invaluable. Professional results without the designer price tag."
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Frequently Asked Questions
Everything you need to know about purchasing and using our digital assets
What file formats do you provide and are they compatible with my software?
Can I use these assets for commercial projects and client work?
Absolutely! All Zenokit Store assets come with a comprehensive commercial license. You can use them for client projects, sell end products created with our templates, and use them in commercial campaigns without paying additional fees. The only restriction is that you cannot resell or redistribute the original template files themselves. Perfect for agencies, freelancers, and businesses of all sizes.
How quickly can I access my purchase, and what if I lose my files?
Your digital assets are available for immediate download within 30 seconds of purchase completion. You’ll receive an email with download links, plus lifetime access through your personal Zenokit dashboard. Lost your files? No problem! You can re-download your purchases anytime from your account dashboard. We also keep your purchase history safe, so you’ll never lose access to what you’ve bought.
Are the templates easy to customize if I'm not a design expert?
Yes! Our templates are specifically designed for easy customization by non-designers. Each asset includes step-by-step customization guides, and we use user-friendly platforms like Canva, PowerPoint, and Notion that most people are familiar with. We also provide video tutorials for complex templates, font recommendations, and color palette suggestions. If you can edit a Word document, you can customize our templates!
What's your refund policy if I'm not satisfied with my purchase?
We offer a 30-day satisfaction guarantee on all digital assets. If you’re not completely happy with your purchase, contact our support team within 30 days for a full refund. We also provide detailed previews and sample files before purchase to help you make informed decisions. Our goal is your complete satisfaction, and we stand behind the quality of every asset in our store.
Do you offer customer support if I need help with customization?
Absolutely! Our dedicated support team is available 24/7 to help you with any questions about customization, technical issues, or general guidance. We offer support via email, live chat, and our comprehensive help center with tutorials and guides. Many customers tell us our support quality sets us apart from other digital asset stores. Your success with our templates is our priority!
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